Michael Bergdahl

“The greatest competitive advantage is a highly engaged workforce.”

“The best ideas come from the people on the front lines.”

“Walmart's culture is all about putting the customer first.”

“The key to low prices is low costs. It's a simple formula, but hard to execute.”

“Sam Walton's 10 Rules are timeless. They worked in 1962 and they work today.”

“Great leaders are great communicators.”

“The secret to Sam Walton's success is that he was a servant leader. He served his associates, who in turn served the customers.”

“To be successful, you must be willing to fail and learn from your mistakes.”

“Sam Walton was a master of appreciation. He knew how to make people feel important.”

“You can't just copy Walmart. You have to create your own culture.”

“You have to have a passion for what you do to be truly successful.”

“Culture is the glue that holds an organization together.”

“If you want to be the best, you have to learn from the best.”

“Never stop improving. The competition is always getting better.”

“Sam Walton believed in empowering his associates to make decisions.”