James Cash Penney

“It is the service we are not obliged to give that people value most.”

“Growth is never by mere chance; it is the result of forces working together.”

“I am grateful for all my problems. After each one was overcome, I became stronger and more able to meet those that were still to come.”

“The art of salesmanship is the art of service.”

“Theory is splendid but until put into practice, it is valueless.”

“A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.”

“How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.”

“As a rule, we find what we look for; we achieve what we get ready for.”

“Honor will be a great shield to you in the battle of life.”

“The keystone of successful business is cooperation. Friction retards progress.”

“Give me a stock clerk with a goal, and I'll give you a man who will make history. Give me a man with no goals, and I'll give you a stock clerk.”

“Every great business is built on friendship.”

“Profit is a by-product of work; happiness is its chief product.”

“The customer is the final inspector.”

“The way to get things done is to not mind who gets the credit for doing them.”

“Character is the most precious asset of a business man.”

“The best teamwork comes from men who are working independently toward one goal in unison.”

“It is not the hours you put in your work that counts, it's the work you put in the hours.”