Frederick W. Smith

“A manager is not a person who can do the work better than his men; he is a person who can get his men to do the work better than he can.”

“The information about the package is as important as the package itself.”

“Leaders get out in front and stay there by raising the standards by which they judge themselves - and by which they are willing to be judged.”

“Fear of failure must never be a reason not to try something.”

“We have a basic philosophy that if we take care of our people, they'll deliver the impeccable service that our customers demand.”

“You are not a leader until you have produced another leader who can take your place.”

“The key is to keep the main thing the main thing.”

“I'm not a very analytical person. I'm a conceptual person. I get a concept, and I can't shake it.”

“Credibility is one of the most important assets of a leader.”

“My primary assets are my people. The FedEx culture is a very specific thing, and it's a huge part of our success.”

“We thought that we had a better idea.”

“Communication is the name of the game.”

“The world is not a static place. It's a dynamic place.”

“Our business is information, and the physical movement of goods is the byproduct.”

“Leaders get out in front and stay there by raising the standards by which they judge themselves - and by which they are willing to be judged.”

“Fear of failure must never be a reason not to try something.”

“We have a basic philosophy that if we take care of our people, they'll take care of our customers, and that'll take care of our profits.”

“The key is to have a passion for what you're doing. That's what gets you through the bad times.”

“The information about the package is as important as the package itself.”

“My number one rule is to hope for the best and plan for the worst.”