“Always design a thing by considering it in its next larger context — a chair in a room, a room in a house, a house in an environment, an environment in a city plan.”— Philip Greenspun
“The world is a complex, interconnected, finite, ecological-social-psychological-economic system. We treat it as if it were not, as if it were divisible, separable, simple, and infinite. Our persistent, intractable global problems arise directly from this mismatch.”— Donella Meadows
“Human error is a misnomer. We should call it system error. We, the designers, we cause so-called human error.”— Donald Norman
“The new paradigm is a shift from a mechanistic to a holistic and ecological worldview.”— Marilyn Ferguson